How-to-go-to-war.md (9971B)
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- title: How to go to war with your employer
- date: 2023-06-12
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- There is a power differential between you and your employer, but that doesn't
- mean you can't improve your working conditions. Today I'd like to offer a little
- bit of advice on how to frame your relationship with your employer in terms
- which empower you and afford you more agency. I'm going to talk about the
- typical working conditions of the average white-collar job in a neo-liberal
- political environment where you are mostly happy to begin with and financially
- stable enough to take risks, and I'm specifically going to talk about individual
- action or the actions of small groups rather than large-scale collective action
- (e.g. unions).
- I wish to subvert the expectation here that employees are subordinate to their
- employers. A healthy employment relationship between an employee and employer is
- that of two entities who agree to work together on equal terms to strive towards
- mutual goals, which in the simplest form is that you both make money and in the
- subtleties also suggests that you should be happy doing it. The sense of "going
- to war" here should rouse in you an awareness of the resources at your disposal,
- a willingness to use them to forward your interests, and an acknowledgement of
- the fact that tactics, strategy, propaganda, and subterfuge are among the tools
- you can use -- and the tools your employer uses to forward their own interests.
- You may suppose that you need your employer more than they need you, but with
- some basic accounting we can get a better view of the veracity of this
- supposition. Consider at the most fundamental that your employer is a for-profit
- entity that spends money to make money, and they spend money on you: as a rule
- of thumb, they expect a return of at least your salary ×1.5 (accounting
- for overhead, benefits et al) for their investment in you, otherwise it does not
- make financial sense for them to employ you.
- If you have finer-grained insights into your company's financial situation, you
- can get a closer view of your worth to them by dividing their annual profit by
- their headcount, adjusted to your discretion to account for the difference in
- the profitability of your role compared to your colleagues. It's also wise to
- run this math in your head to see how the returns from your employment are
- affected by conditions in the hiring market, layoffs, etc -- having fewer
- employees increases the company's return per employee, and a busier hiring
- market reduces your leverage. In any case, it should be relatively easy for you
- to justify, in the cold arithmetic of finance that businesses speak, that
- employees matter to the employer, and the degree to which solidarity between
- workers is a meaningful force amplifier for your leverage.
- In addition to your fundamental value, there are some weak points in the
- corporate structure that you should be aware of. There are some big levers that
- you may already be aware of that I have already placed outside of the scope of
- this blog post, such as the use of collective bargaining, unionization, strikes,
- and so on, where you need to maximize your collective leverage to really put the
- screws to your employer. Many neo-liberal workplaces lack the class consciousness
- necessary to access these levers, and on the day-to-day scale it may be
- strategically wise to smarten up your colleagues on social economics in
- preparation for use of these levers. I want to talk about goals on the smaller
- scale, though. Suppose your goals are, for instance:
- - You don't like agile/scrum and want to interact with it from the other end of
- a six foot pole and/or replace it with another system
- - Define your own goals and work on the problems you think are important at your
- own discretion moreso than at the discretion of your manager
- - Skip meetings you know are wasting your time
- - Set working hours that suit you or take time off on your terms
- - Work from home or in-office in an arrangement that meets your own wants/needs
- - Exercise agency over your tools, such as installing the software you want
- to use on your work laptop
- You might also have more intimidating goals you want to address:
- - Demand a raise or renegotiating benefits
- - Negotiate a 4-day workweek
- - Replace your manager or move teams
- - Remove a problematic colleague from your working environment
- All of these goals are within your power to achieve, and perhaps more easily
- than you expect.
- First of all, you already have more agency than you know. Your job description
- and assigned tasks tells a narrow story of your role at the business: your real
- job is ultimately to make money for the business. If you install Linux on your
- work laptop because it allows you to work more efficiently, then you are doing
- your job better and making more money for the business; they have no right to
- object to this and you have a very defensible position for exercising agency in
- this respect. Likewise if you adapt the workflows around agile (or whatever) to
- better suit your needs rather than to fall in line with the prescription, if it
- makes you more productive and happy then it makes the business more money.
- Remember your real job -- to make money -- and you can adjust the parameters of
- your working environment relatively freely provided that you are still aligned
- with this goal.
- Often you can simply exercise agency in cases like these, but in other cases you
- may have to reach for your tools. Say you don't just want to have maintain a
- personal professional distance from agile, but you want to replace it entirely:
- now you need to talk to your colleagues. You can go straight to management and
- start making your case, but another option -- probably the more effective one --
- is to start with your immediate colleagues. Your team also possesses a
- collective agency, and if you agree together, without anyone's permission, to
- work according to your own terms, then so long as you're all doing your jobs --
- making money -- then no one is going to protest. This is more effective than
- following the chain of command and asking them to take risks they don't
- understand. Be aware of the importance of optics here: you need not only to make
- money, but to be *seen* making money. How you are seen to be doing this may
- depend on how far up the chain you need to justify yourself to; if your boss
- doesn't like it then make sure your boss's boss does.
- Ranked in descending order of leverage within the business: your team, your
- boss, you.
- More individual-oriented goals such as negotiating a different working schedule
- or skipping meetings calls for different tools. Simple cases, such as coming in
- at ten and leaving at four every day, are a case of simple exercise of agency;
- so long as you're making the company money no one is going to raise a fuss. If
- you want, for instance, a four day work-week, or to work from home more often,
- you may have to justify yourself to someone. In such cases you may be less
- likely to have your team's solidarity at your disposal, but if you're seen to be
- doing your job -- making money -- then a simple argument that it makes you
- better at that job will often suffice.
- You can also be clever. "Hey, I'll be working from home on Friday" works better
- than "can I work from home on Friday?" If you want to work from home *every*
- Friday, however, then you can think strategically: keeping mum about your final
- goal of taking all Fridays from home may be wise if you can start by taking
- *some* Fridays at home to establish that you're still productive and fulfilling
- the prime directive[^money] under those terms and allow yourself to
- "accidentally" slip into a new normal of working home every Friday without
- asking until it's apparent that the answer will be yes. Don't be above a little
- bit of subversion and deception; your employer is using those tools against you
- too.
- [^money]: Making money, of course.
- Then there are the big guns: human resources. HR is the enemy; their job is to
- protect the company from you. They can, however, be useful if you understand the
- risks they're trying to manage and press the right buttons with them. If your
- manager is a dick, HR may be the tool to use to fix this, but you need to
- approach it the right way. HR does not give two fucks that you don't like your
- manager, if your manager is making money then they are doing their job. What HR
- does give a fuck about is managing the company's exposure to lawsuits.
- They can also make your life miserable. If HR does not like you then you are
- going to suffer, so when you talk to them it is important to know your enemy and
- to make strategic use of them without making them realize you know the game.
- They present themselves as your ally, let them think you believe it's so. At the
- same time, there is a coded language you can use that will get them to act in
- your interest. HR will perk up as soon as they smell "unsafe working
- conditions", "sexual harassment", "collective action", and so on -- the risks
- they were hired to manage -- over the horizon. The best way to interact with HR
- is for them to conclude that you are on a path which ends in these problems
- landing on their desk without making them think you are a subversive element
- within the organization. And if you are prepared to make your knowledge of and
- willingness to use these tools explicit, all communication which suggests as
- much should be delivered to HR with your lawyer's signature and only when you
- have a new job offer lined up as a fallback. HR should either view you as mostly
- harmless or look upon you with fear, but nothing in between.
- These are your first steps towards class consciousness as a white-collar
- employee. Know your worth, know the leverage you have, and be prepared to use
- the tools at your disposal to bring about the outcomes you desire, and know your
- employer will be doing the same. Good luck out there, and don't forget to
- actually write some code or whatever when you're not busy planning a corporate
- coup.